Route the signal
Pull the first useful context into one live incident thread before the noise spreads.
Incident coordination for small teams
Turn pressure into a clear next move.
Relaydesk gathers signals, assigns ownership, and keeps every incident moving without adding another heavy operations layer.
Trusted in early access by teams building at speed
- Northstar Labs
- Cinder Works
- Fieldnote
- Brightline
- Kite Systems
One surface for the moments that matter.
Make ownership visible
Assign a clear lead, show the next handoff, and keep every contributor aligned.
Learn after the rush
Turn timelines into concise follow-ups that improve the next response without blame.
A calmer operating rhythm, built into the response.
Relaydesk gives small engineering teams the structure of a mature incident practice without the ceremony. Every screen points toward the next useful action, from first alert to final review.
- Live owner and responder state
- Shared timeline with decision context
- Automatic follow-up checklist
Designed for fast-moving teams.
18 minfaster median handoff in pilot teams
92%of incidents with a named owner
3.4xmore follow-up actions completed
0new tools required for responders
From first signal to a better next time.
Capture
Open a focused room with the alert, service, and first useful context already attached.
Coordinate
Keep owners, decisions, and status changes visible while the team works.
Improve
Close with a lightweight review that turns the timeline into a practical change.
The page gets quieter when the work gets clearer.
We stopped asking who was driving and started fixing the right thing. The difference was immediate during our next release.
Mira ChenEngineering lead, Northstar Labs
Relaydesk feels built around the first ten minutes, when every extra click has a cost.
Jon BellFounder, Cinder Works
Sample testimonials for layout preview. Replace with real, attributed quotes.
Start small. Keep the signal.
Pilot
$0for 14 days
- Up to 5 responders
- Unlimited incident rooms
- Basic timeline export
Team
$24per responder/mo
- Unlimited responders
- Service context and handoffs
- Review checklists
- Priority support
Studio
Talk to uslarger teams
- Custom retention rules
- Guided rollout
- Workspace reporting
A few practical answers.
Does Relaydesk replace our alerting system?
No. It gives the response team a focused coordination layer and can begin with the alerts and links your team already uses.
Is it useful for a team of five?
That is the core audience. The Pilot plan is designed for small teams that need clear ownership before they need a large operations program.
Can we export the incident timeline?
Yes. Team workspaces can export a concise timeline and review checklist for internal records or follow-up work.